Parks Administrative Clerk

Parks Administrative Clerk - (24140856) THE OUTSIDE IS IN US ALL.
Please remember to attach the required document, a Cover Letter listed in this announcement.
Applications missing the requested documents will be considered incomplete and may not progress further in the process.
Documents not requested will not be considered in the recruitment process.
The State Application is not a substitute for a Resume.
This position closes at 11:59 PM Mountain Time on April 15, 2024.
You must apply through the State of Montana Career site.
Special Information: Identity of applicants who become finalists may be released to the public if the Department deems it necessary.
Employees who exceed 1,040 hours in a calendar year are also provided health, dental and life insurance.
Other benefits include retirement, paid vacation, sick and holidays.
This position may be covered by a VEBA (Voluntary Employee Beneficiary Association).
A successful applicant will be subject to a background investigation.
Women and minorities are under-represented in this job category and are encouraged to apply.
Flathead Lake State Park consists of six unique park units located around Flathead Lake, the largest freshwater lake west of the Mississippi.
The park units on the east side are Wayfarers, Yellow Bay and Finley Point and the west side units are West Shore, Big Arm and Wild Horse Island.
In addition to boating, swimming and fishing, each park unit offers unique experiences including camping, rental picnic shelters, group camping, hiking, sightseeing, picnicking, and wildlife viewing opportunities.
This position is based in the Flathead Lake Ranger Station located in the Wayfarers Unit of Flathead Lake State Park.
This is a seasonal position that will begin on July 1 and end early- to mid-September.
Beginning in 2025, the position will work 16 hours per week from mid-May through Memorial Day; 40 hours per week Memorial Day through Labor Day; and 16 hours per week Labor Day thru mid-September.
The work schedule will be Friday thru Tuesday.
Some physical labor is required; must be able to lift 30 lbs.
Most of the work is sedentary and is performed in an office environment.
The position may require some travel and participation in meetings.
This position requires an effective working knowledge of basic administrative skills including, but riot limited to, word processing, business communications, electronic and manual filing, spreadsheet and database program utilization, electronic cash register operation, first aid/ CPR/ AED, and basic park maintenance functions.
Must be proficient in the use of grammar, spelling and punctuation and sentence structure.
Must have excellent organizational skills and be able to communicate effectively orally and in writing.
Ability to develop, use and maintain directories, personnel lists, and other park or tourism related guides and reference materials.
Must have knowledge of bookkeeping and record keeping.
Must be able to follow written and verbal instructions.
Must possess, or gain quickly, a working knowledge, including site location and available recreational opportunities for public recreational sites in the region's jurisdiction.
These include state parks, fishing access sites, wildlife management areas, forested lands, and major waterways.
Must be able to establish positive working relationships with co-workers and the public.
Must be able to effectively deal with angry individuals who are dissatisfied with Montana State Park policies and actions.
Ability to understand and effectively explain Park, Parks Division and Department policies and regulations to the general public.
Ability to use tact, courtesy, poise, alertness, and good judgment in public contacts.
Those who advance to the second stage of this process will be asked to complete on line proficiency and aptitude tests focusing on customer service and computer skills.
Job Duties: This position is responsible for providing administrative support to management and supervisory staff at Flathead Lake State Park.
The position also provides customer service through phone and in-person contacts at the entrance station and Flathead Lake Ranger Station located within the Wayfarers Unit of Flathead Lake State Park.
As such, this position is responsible for staffing park's entrance station, and sometimes the front desk of the Ranger Station.
The administrative duties of this position include the following: processing bill payments, tracking expenditures, processing park revenue, closing the cash register daily, creating bank deposits and transporting to the bank, processing bank deposits brought from other park units, processing facility rentals and special use permits, maintaining electronic and paper file systems, coordinates supply and merchandise orders, and organizing volunteer uniforms and paperwork.
Customer service is a primary job duty of this position.
As such, the incumbent is expected to provide excellent customer service while performing the following duties: providing written and verbal information to visitors, responding to park emails and phone messages, operating the campground reservation program, and providing assistance on the program to Recreation Technicians.
When working in this position the incumbent must quickly gain a sound working knowledge of Park, Parks Division and Department policies and procedures, and an in-depth understanding of the area's tourist attractions.
Montana Fish, Wildlife & Parks Core Competencies Teamwork This competency describes a person's ability to work with others, collectively pursuing a common goal regardless of personal preferences.
It is the ability to cooperate with all team members, valuing each one's insight and skills.
Demonstration of this competency is seen in the following: Works effectively with individuals and groups; pursues universal solutions.
Collaborates with others to understand and meet the public's needs.
Shares workload with other team members; goes the extra step to insure successful completion of work unit goals.
Constructively resolves disagreements by negotiating mutual, acceptable solutions.
Accepts and provides constructive feedback in working relationships.
Public Service This competency delineates a person's willingness to serve the public, to acknowledge that the citizens of Montana are our customers in addition to protecting the State's resources.
This encompasses a person's attitude towards the public and the way that they treat the public in their daily professional life.
Demonstration of this competency is seen in the following: Demonstrates commitment to serving the public interest.
Recognizes the public's concerns as meaningful and valuable.
Responds positively and constructively to issues voiced by the public.
Makes decisions that benefit the public even if the decision is unpopular.
Puts the public’s needs ahead of personal interests.
People Skills This competency illuminates a person's ability to get along with others in a productive and positive manner.
It encompasses a person's ability to demonstrate awareness for others feelings and concerns, and their capability of building stable, helpful work relationships.
Demonstration of this competency is seen in the following: Maintains positive working relationships with coworkers, the public, and other agencies.
Gains cooperation from others when appropriate.
Demonstrates trustworthiness in professional relationships.
Treats people with respect, courtesy, and fairness.
Maintains focus, emotional control and maturity in work-related situations.
Continual Improvement This competency describes a person's willingness to actively pursue opportunities for betterment in their professional knowledge and experience.
It gets at their desire to see change and growth not only in themselves, but in the work processes they contribute to.
Demonstration of this competency is seen in the following: Identifies current opportunities for development and acts to take advantage of them.
Shows interest in one's professional development and capitalizes upon opportunities.
Takes initiative to continuously improve professional knowledge and skills.
Recognizes inefficient/ineffective processes and offers/promotes alternative solutions.
Demonstrates a willingness to learn and try things new ways.
Minimum Qualifications: The knowledge, skills, and abilities of this position are normally attained through combination of education and experience equivalent to high school diploma or equivalency and at least 1 year of job-related experience.
Other combinations of education and experience will be considered on a case-by-case basis.
1 year job-related college or vocational training in business or public administration, office management, park or natural resources management, accounting, tourism, marketing, communications, or other related degrees is preferred.
Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment: This agency may use a training assignment.
Employees in training assignments may be paid below the base pay established by the agency pay rules.
Conditions of the training assignment will be stated in writing at the time of hire.
Salary: $ 18.
61 - 18.
61 Hourly Telework Eligibility: Not Telework Eligible Benefits Package Eligibility: Retirement Plan Optional Number of Openings: 1 Employee Status: Seasonal (less than 6 mos) Schedule: Full-Time Job Type: Standard Shift: Day Job Travel: Yes, 5 % of the Time Primary Location: Seeley Lake Agency: Department of Fish, Wildlife & Parks Union: 000 - None Posting Date: Mar 18, 2024, 5:34:08 PM Closing Date (based on your computer's timezone): Apr 16, 2024, 12:59:00 AM Required Application Materials: Cover Letter Contact Name: Rene Carter | Contact Email: fwpemp@mt.
gov | Contact Phone: 406-444-5203