JOB SCOPE:
Serves as the lead assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual unit
Full responsibility for specific financial controls, crew training assignments, and the screening of prospective employees under the direction of the Restaurant General Manager
Performs hands-on work to train employees, respond to customer service needs, or otherwise role model appropriate skills and behaviors in the restaurant
Managers provide overall leadership; recognize and motivate members of the team, and coach and train the team for operational excellence
POSITIONS SUPERVISED:
Shift Lead(s) and Restaurant Team Member(s)
JOB QUALIFICATIONS:
High School Diploma or GED preferred
1-3 years experience in either a food service or retail environment including Profit & Loss responsibility
Basic business math and accounting skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills
Strong analytical/decision-making skills
Basic personal computer literacy
CORE RESPONSIBILITIES:
Assists in management of day-to-day operations by managing labor, counting inventory and supplies, and developing the restaurant team
Analyzes sales, labor, inventory and controllables on a continual basis, and takes corrective action to meet or achieve daily or weekly margin and sales growth targets
Ensures that facility and equipment are maintained to company standards on a day-to-day basis
Supervises others efficiently and coordinates their work
Principle trainer for new crew members, and conducts formal crew performance appraisals
Assists in management of day-to-day operations by scheduling labor, ordering food and supplies, and developing the restaurant team
Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
Participates in recruiting, interviewing, and hiring team members; conducts performance appraisals, takes disciplinary action, motivates and trains
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