Reports to: Practice Manager
PRIMARY RESPONSIBILITIES
Responsible for assisting the dentist in the clinical treatment of patients
SPECIFIC DUTIES
Patient management:
Greet patients with they sign in and monitor arrival time
Set up treatment rooms for procedures
Escort patients to treatment rooms
Seat patients in treatment rooms
Show care and concern, and help patients feel comfortable
Obtain and review health histories, weight, height according to office protocol
Ensure patients are always attended
Anticipate and assist dentists needs
Take radiographs as directed by dentist
Mix dental materials
Perform dental assisting functions and other tasks ass assigned by dentist
Ensure patients questions are answered thoroughly before they leave
Chart patients, services rendered and any charges
Endure proper treatment notes are recorded in patient chart
Escort patient from the treatment room
Perform clinical procedures as practice act allows and as directed by dentist
Give patient instruction and demonstrate when necessary (OHI, Pre-op, post-op, etc)
Monitor patient flow
Treatment Room Management and Sterilization:
Keep dental units ready, stocked, and clean
Oversee cleanliness of the treatment room according to sterilization procedures
Disinfect treatment rooms according to OSHA regulations
Sterilize all instruments and handpieces according to OSHA regulations
Keep trays, instruments, and treatment room drawers organized
Ensure that office sterilization procedures document is on display
Promptly send out and monitor all dental laboratory cases
Implement the preventative maintenance/cleaning schedule for dental equipment
Maintain dental office emergency kits.
Follow laboratory procedures according to office protocol
Records Management:
Securely store and handle patient records in compliance with state and federal requirements including HIPAA privacy and security regulations
Accurately file/scan patient information
Track cases and referrals to and from other doctors
Assist in the administration of the recall system
Inventory Management:
Monitor inventory and other dental office supplies as needed
Ensure that treatment rooms are stocked at all times
Office Participation:
Help in other areas of the office when necessary (ie answering phones, unpacking supplies, completing insurance forms, scanning documents)
Be an active participant in team meetings
Promote team concept by interacting with others in the dental office
PERSONNEL REQUIREMENTS
Education/experience:
High school diploma or equivalent
Graduate of accredited dental assisting program or dental assisting experience preferred but not required
Compliance with state dental practice requirements (Radiology certification, OSHA training)
Computer skills in dental software
Commitment to career development
Interpersonal:
Good interpersonal skills to maintain effective rapport with patients, dentists, other staff members and community
Effective verbal skills to communicate with patients and staff
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